Shipping Policy

At Velvetek Systems, we strive to ensure that your order reaches you safely and promptly.

Delivery Timelines

• All orders are processed within 1–2 business days.
• Estimated delivery time is 3 to 7 working days from the date of dispatch, depending on your location.
• Orders are not shipped or delivered on weekends or public holidays.

Shipping Charges

• Shipping charges, if any, will be calculated and displayed at checkout.
• Free shipping may be offered for qualifying orders as part of promotions or specific conditions.

Delivery Partners

We use trusted third-party courier partners to deliver your orders. Once your order is shipped, a tracking number will be provided for your reference.

Delays

While we aim to deliver within the estimated timeframe, occasional delays may occur due to high volume of orders, remote locations, or external circumstances (e.g., weather, transport issues). We appreciate your patience in such cases.

Incorrect Addresses

Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact Us

For any questions regarding your order or shipping, please contact us at contact@velveteksystems.com.